This Privacy Policy outlines how Calangaphati.com (referred to as “we,” “us,” or “our”) collects, uses, discloses, transfers, stores, and processes your personal data. By using our website, you consent to the practices described in this policy.
A. Identity and Contact Details of the Data Controllers
The Data Controllers for the personal data collected through our website are Calangaphati.com. For any inquiries regarding this Privacy Policy, please contact us at support@calangaphati.com.
B. Personal Data We Process
You do not need to register to access our website; however, certain services may require registration (e.g., making a reservation). We collect personal data necessary for the efficient operation of our services, including:
– Identification Data: Name, surname, date of birth, age, country of origin, and gender.
– Contact Details: Address, email address, and telephone number.
– Payment Information: Credit or debit card details, including cardholder name, address, card number, expiry date, and CVC code.
– Travel Arrangements: Personal travel details and insurance information.
– Sensitive Data: Health conditions, disabilities, and dietary requirements.
– Other Information: Passport details for international travel and feedback on our services.
We will only collect sensitive personal data with your explicit consent and will handle it with care.
C. Personal Data Collected from Third Parties
We may collect personal data from third parties you authorise, such as travel agents or individuals referring you to our services. We ensure that these third parties have your consent to share your information.
D. Providing Personal Data
Some personal data is mandatory for accessing certain services. Failure to provide mandatory data may prevent access to those services. You are responsible for ensuring that any personal data provided about third parties is done with their consent.
E. Purposes of Personal Data Processing
We process your personal data for the following purposes:
1. Contract Fulfilment: To manage bookings and provide travel arrangements.
2. Legal Obligations: To comply with laws and regulations.
3. Business Management: For IT maintenance, customer service, and operational improvements.
4. Marketing Communications: To inform you about our products and services.
5. Customer Feedback: To conduct surveys and improve our services.
F. Legal Basis for Processing Personal Data
We will only process your personal data if we have a legal basis to do so, such as fulfilling a contract with you, complying with legal obligations, or with your consent for marketing purposes.
G. Marketing, Profiling, and Analytics
We may use your personal data to send marketing communications and tailor our services to your preferences. You can manage your marketing preferences by contacting us or using the unsubscribe options in our communications.
H. Sharing Your Personal Data
Your personal data may be shared with:
1. Service Providers: For IT support, customer service, and payment processing.
2. Advertising Partners: To deliver targeted advertisements.
3. Regulatory Authorities: To comply with legal requirements.
All third parties are required to protect your data and use it only for the purposes specified.
I. International Data Transfers
Your personal data may be transferred to countries outside your country of residence. We will ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
J. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or damage.
K. Your Rights
You have the right to access, rectify, or delete your personal data. You may also withdraw your consent for processing at any time. For any requests regarding your personal data, please contact us at support@calangaphati.com.
L. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your information.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our services.
